OK.
Been trying NOT to get dragged into this, but seem to be forced. There is NO evidence so far that people are being cheated or "scammed". So far, the one person who wanted a refund is getting one. To be honest, the length of time seems excessive to me, as Bob buys books from Russia regularly, and they never take nearly that long to arrive, nor is DHL exorbitantly priced. THAT SAID, I don't know Art's business, or the communications to or from his customers either. Art doesn't pay for advertising, we have allowed him to announce publications here simply as a courtesy to interested users. Some of our close friends have published through him with good experience in years past.
I simply CAN'T sit in judgment without further information. My attitude is that Art should gladly refund anyone's money who has waited over a year simply by the customer asking for a refund. That is the professional thing to do. Now, if someone wants their money back, and can't get it, thats a different kettle of fish...so far, nobody has said they have been refused a refund.
I think this is reasonable...
Kudos to Helen for making lemonade out of lemons for facilitating the acquisition of this wonderful and rare book, why not just rise above petty name calling and do the right thing?
