I don't think that these women could have helped each other, nor understood how to. They had too many differences for that, and perhaps each wanted to go their own way, and not be concerned with each other. Perhaps they simply did not understand each other either. They were united by some things, but perhaps divided by more. But sometimes, trouble leads to the unification of families, rather than driving them apart. As for helping Alexandra in coping with public life, Alexandra was not naturally a public figure, whereas the Dowager Empress was very social. You can't help someone change their personality, amd I don't see the Dowager Empress able to help Alexandra cope with getting more comfortable with public life, because she was social, and wasn't really the kind of person to help someone cope.